TalkbackAi

TalkbackAi helps users respond to customer reviews efficiently using AI-powered automation tools.
August 13, 2024
Chrome Extension, Web App
TalkbackAi Website

About TalkbackAi

TalkbackAi streamlines customer feedback management by providing automated, intelligent responses to reviews. Aimed at businesses of all sizes, it allows users to define their brand voice and tone for tailored replies, ensuring efficient online interaction and enhanced customer satisfaction with minimal effort.

TalkbackAi offers flexible pricing plans including a free tier with 10 responses monthly for individuals, while small businesses can access 50 responses for $5/month. For larger companies, the $15/month option allows 150 responses. Upgrading enhances response capabilities, saving valuable time for users.

TalkbackAi features an intuitive and user-friendly interface that promotes seamless navigation. Its layout ensures a smooth experience for users, while the responsive design allows customization of replies, making it easy for businesses to manage customer interactions effectively and efficiently.

How TalkbackAi works

Users begin by installing the TalkbackAi Chrome extension, setting up their brand voice and tone. After integration, they can select customer reviews and simply click a button to generate tailored responses. The platform streamlines feedback management, providing automated, intelligent replies that enhance user efficiency.

Key Features for TalkbackAi

Automated Response Generation

TalkbackAi's automated response generation allows users to quickly create unique replies to customer reviews, significantly reducing response time. This feature enhances customer engagement and satisfaction while streamlining workflow, making TalkbackAi an essential tool for any business seeking to improve its online interactions.

Custom Brand Voice Setup

TalkbackAi offers users the ability to define their brand voice, ensuring that all automatic responses align with their unique tone and style. This feature enhances the authenticity of customer interactions, allowing businesses to maintain their identity while efficiently managing reviews.

Multiple Response Options

With TalkbackAi, users can generate multiple unique responses for a single review with just one click. This versatility offers businesses various options to choose from, ensuring that replies are fresh and engaging while enhancing customer satisfaction through personalized interaction.

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