Kastro
About Kastro
Kastro is a dynamic AI-first customer support solution that enhances efficiency for startups and indie hackers. With an innovative AI ChatBot powered by ChatGPT, Kastro seamlessly manages repetitive queries, automating responses while allowing human agents to focus on complex issues, ensuring rapid customer satisfaction.
Kastro offers competitive pricing with a free trial to get started. Subscription tiers cater to various business needs, with plans designed to help you scale as you grow. Upgrading enhances automation features, improving support efficiency, making Kastro the go-to choice for cost-effective customer care.
Kastro features a user-friendly interface designed for intuitive navigation. Its layout simplifies access to critical tools like live chat and help center articles, fostering an efficient user experience. The seamless design allows users to quickly utilize features, ensuring they get immediate assistance and support.
How Kastro works
Users start by signing up for Kastro, where they can quickly integrate their help center and customize their AI ChatBot. The onboarding process is intuitive, allowing users to train the ChatBot with their knowledge base. Once set up, Kastro intelligently organizes conversations, suggesting relevant articles and automating responses while users can easily navigate features and generate insights.
Key Features for Kastro
AI ChatBot Integration
Kastro’s AI ChatBot integration empowers businesses to automate responses to repetitive questions. This unique feature enhances customer support efficiency, enabling human operators to focus on more complex issues. By leveraging ChatGPT's capabilities, Kastro ensures users receive accurate and timely information.
Automated Help Center Migration
Kastro simplifies transitioning to its platform with automated help center migration. This key feature allows users to effortlessly transfer existing resources, ensuring quick setup and continued support without losing valuable knowledge. Kastro makes it easier for businesses to maintain comprehensive customer assistance.
Collaborative Answering Tools
Kastro offers collaborative answering tools that optimize team response efficiency. This feature allows support agents to draft messages collaboratively and utilize AI suggestions, streamlining the communication process. With this innovative design, Kastro enhances problem-solving capabilities and improves customer satisfaction.
