LiveChat
About LiveChat
LiveChat enhances customer support with its revolutionary AI-driven chat summary feature. By automatically generating precise summaries from chat transcripts, teams can save time, quickly review conversations, and focus on improving customer engagement. Experience seamless integration and innovative AI technology for smarter support with LiveChat.
LiveChat offers flexible pricing plans catering to various user needs. Starting with a free tier of 10k tokens, monthly subscriptions include Lite for $8/month (1,000,000 tokens), Plus for $24/month (3,000,000 tokens), and Premium for $40/month (5,000,000 tokens). Upgrade for maximum efficiency and value from LiveChat.
LiveChat's user interface is designed for ease and efficiency, featuring a streamlined layout that simplifies navigation. Users can seamlessly access chat summaries, reports, and settings, enhancing their overall experience. Personalized sections cater to individual preferences, ensuring effortless use of LiveChat's advanced functionalities.
How LiveChat works
To start using LiveChat, users sign up and receive 10k free tokens for initial access. Once onboarded, they can navigate to the chat summary feature, where AI automatically generates summaries based on archived chats or selected tags. Users can review historical summaries in the designated reports section, making it easy to manage chat transcripts and stay updated.
Key Features for LiveChat
Automatic Summary Generation
LiveChat's automatic summary generation feature quickly creates concise overviews from chat transcripts. This innovative functionality saves support teams time and effort, enabling them to focus on essential customer interactions, thus improving efficiency and response quality in customer service scenarios.
Dedicated Reports Section
The dedicated reports section in LiveChat allows users to access historical chat summaries with essential details. This feature enhances users' ability to track token usage and quickly reference key conversations, providing a comprehensive overview of past interactions and improving overall efficiency.
Token-Based Usage Model
LiveChat employs a token-based model for generating chat summaries, offering 10k tokens for free. Users can purchase bundles of tokens, ensuring flexibility and control in managing chat summary generation. This feature allows for easy scaling and usage according to business needs.
