Dropchat
About Dropchat
Dropchat enables users to build custom AI chatbots seamlessly, transforming how businesses interact with customers. By utilizing their own data sources, including PDFs and websites, companies can provide customers with real-time answers and escalations, enhancing user experience and streamlining support processes.
Dropchat offers a free plan allowing users to create 2 chatbots with 600 messages monthly. Paid plans start at $24/month for 10 chatbots and up to 6,000 messages, increasing to 20 chatbots and 30,000 messages at $99/month, enhancing features and support as users' needs grow.
Dropchat features an intuitive, no-code interface, designed for user-friendliness. Its layout allows for effortless navigation, making chatbot creation accessible even for those without coding skills. Unique tools streamline the process, impacting user satisfaction positively while enhancing the overall experience of Dropchat.
How Dropchat works
Users interact with Dropchat by first creating a chatbot through the free, no-code onboarding process. After adding relevant data sources, such as PDFs and websites, the chatbot becomes knowledgeable about these materials. Users can ask questions naturally, with options to escalate conversations as needed for complex queries, ensuring effective support and user engagement.
Key Features for Dropchat
Custom Chatbot Creation
Dropchat's custom chatbot creation stands out, enabling businesses to build AI chatbots without coding. Users upload various data formats like PDFs and videos, allowing the chatbot to provide tailored responses quickly, enhancing customer satisfaction and interaction efficiency.
Multichannel Support Escalation
With Dropchat’s multichannel support escalation, users can seamlessly direct complex inquiries to human agents via email or live chat. This feature enhances user experience by ensuring that all customer inquiries are effectively addressed, blending AI efficiency with human support.
Real-time Customer Interaction
Dropchat fosters real-time customer interactions with its AI-driven chatbots, enabling instant responses to inquiries. This unique feature reduces customer wait times, enhances satisfaction, and allows businesses to efficiently manage high volumes of queries without sacrificing quality.
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