Hatchet
About Hatchet
Hatchet serves as an innovative AI companion for incident responders, streamlining triage, investigation, and resolution processes. By effortlessly reading logs and comms channels, it suggests actionable fixes, enabling on-call engineers to boost productivity and minimize service downtime. Perfect for Series B - D companies.
Hatchet offers flexible pricing with plans tailored for businesses at different growth stages. Each tier provides essential features for effective incident response, with discounts available for annual subscriptions. Upgrading unlocks advanced capabilities, enhancing team efficiency and ensuring rapid incident resolution for critical services.
Hatchet's user interface is designed for simplicity and efficiency, allowing easy navigation through incident management tools. Its intuitive layout enables users to focus on triaging and investigating with minimal distractions. Key features enhance the user experience, making incident resolution straightforward and effective.
How Hatchet works
Users start by onboarding to Hatchet, guiding the system to relevant logs and communications. Hatchet processes this data, offering key insights and suggesting fixes in real-time during incidents. With intuitive navigation, users can access features swiftly to respond effectively, maximizing productivity and ensuring critical services remain operational.
Key Features for Hatchet
Real-Time Investigation
Hatchet's real-time investigation feature allows users to swiftly analyze logs and communications during incidents. This unique capability empowers teams to make informed decisions quickly, enhancing their incident response efficiency and ultimately leading to faster service recovery, positioning Hatchet as an essential tool for on-call engineers.
Self-Hosted Security
Hatchet prioritizes data security with its self-hosted solution, ensuring that all data is trained on-premises. This feature maintains complete control and eliminates security concerns associated with external data handling, making Hatchet an ideal choice for organizations needing stringent data protection while resolving incidents efficiently.
Automated Triage
Hatchet’s automated triage feature significantly reduces response times by automatically categorizing incidents and suggesting fixes. This efficiency allows on-call engineers to focus on critical tasks rather than manual sorting, supporting a faster overall resolution process for urgent issues in tier-1 services.
